SumUp Invoicing & Accounting Terms

Effective: 13/06/2024

Last Updated: 13/06/2024

Note: Please print a copy of this document and retain it for future reference.

By using SumUp’s invoicing and accounting services as described herein below ("Invoicing Services"), you agree to be bound by SumUp´s General Terms and Conditions, these Invoicing Terms, and all other terms and policies applicable to specific Services that you may use. These Invoicing Terms are Additional Terms and, with the General Terms are part of the legal agreement between you and SumUp Payments Pty Limited (“SumUp”, “we”, “us”). Unless otherwise defined herein, capitalised terms have the same meaning as in the General Terms and the Payment Terms. 

1. Invoicing Services

Our Invoicing Services enable you to create, send, and manage online invoices as described on our Website. You must have an Account with SumUp to use the Invoicing Services, as described in section 2 of the General Terms.

If your customers pay an invoice using Payment Services offered by SumUp, then your access to and use of the Payment Services is governed by the General Terms and Conditions. We reserve the right to modify or terminate the Invoicing Services for any reason in accordance with our General Terms or these Invoicing Terms.

2. Your responsibilities 

If you use the Invoicing Services to send invoices to your customers, you (and not SumUp) are responsible for the accuracy and completeness of such invoices. You are solely responsible for any liability related to invoices you issue and any customer claims or complaints relating to such invoices. In addition, you are solely responsible for fulfilling your respective tax obligations.

You must comply with all laws and regulations applicable to the issuance of invoices, including but not limited to those related to GST, consumer rights, and data protection. In particular, it is solely your responsibility, and you warrant, that any customer information you access through the Invoicing Services will be collected, stored, and processed in accordance with all applicable data protection laws.

SumUp has no responsibility to oversee your business activities related to the issuance of invoices or the use of the Invoicing Services, or to advise or otherwise inform you of any regulatory matters.

3. Restrictions

You must comply with all restrictions imposed by our General Terms in relation to your use of the Invoicing Services. You further agree not to use the Invoicing Services for goods, services or business activities that are (a) illegal or potentially illegal (including counterfeited, stolen, or fraudulent ones), or (b) are not compliant with all applicable laws or regulations (including, without limitation consumer protection laws, product safety laws, intellectual property laws, and trade regulations and export controls).

SumUp may at its sole discretion decide whether your use of the Invoicing Services violates any restrictions imposed under the General Terms or these Invoicing Terms. We retain the right to suspend or terminate your Account and/or access to the Invoicing Services if we determine, or reasonably suspect, that a violation has occurred.

4. Personal data processing

In order to provide you with the Invoicing features, SumUp processes personal data of customers of Invoicing Services as a processor on your behalf. This Privacy Policy provides further details about our data processing.

5. Our liability 

In connection with your use of the Invoicing Services, you agree that we are not responsible for, and will have no liability in respect of the following: (a) issuing, managing and administrating the invoices generated through the use of the Invoicing Services in accordance with all applicable laws, rules and regulations and your privacy policy; (b) the accuracy and completeness of your invoices; (c) ensuring that your customers pay in accordance with invoices you issue through Invoicing Services; (d) any payment instructions on invoices being incorrect; (e) funds that, due to you providing incorrect information to us, have been transferred to an account that does not belong to you; (f) the recipient on an invoice being unable to receive electronic messages; and (g) providing customer support to your customers concerning the accuracy or completeness of invoices you issue.

In addition to what is stated elsewhere in the General Terms and these Invoicing Terms, SumUp has no obligation to prevent and bears no liability for any service failure, fraud or loss associated with the use of the Invoicing Services. SumUp makes no warranties, express or implied, with respect to the Invoicing Services and disclaims any warranty to the fullest extent possible. You release SumUp (and its affiliates and subsidiaries, officers, directors, employees and agents) from any and all claims connected with any disputes with customers related to the use of the Invoicing Services, or your non-compliance with any applicable regulatory requirements.

6. Fees

For use of the Invoicing Services, you agree to pay the Fees and any applicable taxes as set forth on our Website and/or in your Account settings or as otherwise agreed in writing as and when due in accordance with the General Terms.

7. Cancellation or Termination

You may cancel your use of the Invoicing Services at any time through your Account settings. In addition to what is stated elsewhere in the General Terms and these Invoicing Terms, we may terminate these Invoicing Terms without prior notice to you, if we determine that: (a) your use of the Invoicing Services or the products and/or services for which you are using the Invoicing Services constitutes an activity listed as a Restricted Businesses on our Website or (b) if, in our reasonable opinion, your activities or actions are damaging or may damage our image or reputation or the image or reputation of a Network or Acquiring Partner. We will not be liable for refunding subscription Fees in the event that you decide to stop using Invoicing Services before the expiry of the subscription period, or if your Account or access to Invoicing Services is suspended or terminated due to a breach of the General Terms or these Invoicing Services Terms.