SumUp cares

Here at SumUp we're committed to providing excellent service, and we care about your feedback. All our customers have the right to fair, effective, and courteous service at all times.

If, for any reason, you're not happy with our service or we have not met your expectations, you can always send us an email at [email protected].

If you wish to lodge a formal complaint, please let us know in your email. We will try to resolve your issue as fast as we can.