Running a business

Explore invaluable insights and strategies tailored to fuel your entrepreneurial spirit. From financial mastery to team building, unlock the keys to sustained success.

Payments

The best payment options for small businesses in the UK

Learn about the most widely-used small merchant payment options, what sets them apart, and how to find the right options for your business.

Running a business - Payments - online payment methods

9 online payment methods for businesses in the UK

Learn about the features, pros and cons of popular online payment methods and how to choose the right payment methods for your business.

Running a business - Payments - cashless payments

Cashless payments: how to accept them, how they can benefit your business

From card readers to QR codes, we run through the best ways to take cashless payments in-person and online.

Management

How to develop pricing strategies for your business

Discover tried-and-tested pricing strategies for every kind of business, from ecommerce to hospitality.

Running a business - Management – how to run a business

How to run a business: essential tips for success

A complete run through of the most important factors to consider when running your own business.

Running a business - Management – business growth strategies

Business growth strategies you need to know about

The key business growth strategies for increasing profits, attracting customers and boosting your brand.

Marketing

How to develop a successful marketing strategy for small business

Learn how to create an effective marketing strategy for your small business with this complete guide.

Running a business - Marketing - how to use social media for small business

Learn the most effective ways to use social media and build a comprehensive strategy for your business.

Running a business - Marketing - how to write a mission statement

How to write a powerful mission statement for your small business

Learn about what mission statements are and how to write an effective mission statement for your business.

Experts

Fintech: Why real innovation is happening in small business

Discover how fintech is transforming small business, from mobile payments to AI tools.

The Invisible Fintech Revolution Hero Mobile Preview

How fintech is empowering tradespeople and booking-based businesses

Discover how tradespeople and service professionals are using simple digital tools to run smarter businesses.

Beyond the Transaction - hero mobile preview

How markets and independent retail animate craft, story and community

Discover how independent retail is reviving storytelling, craft and human connection.

Finance

Creating a small business budget: a guide for UK merchants

Create a small business budget to boost your business’s financial stability with our complete guide.

Running a business - Finance - how to value a business

How to value a business: methods you can use

How much is your business worth? Find tried-and-tested ways to calculate your business’s value in our guide.

Running a business - Finance - bookkeeping for small businesses

Bookkeeping for small businesses: why it’s important

Explore the essentials of bookkeeping for your small business, including key tasks and best practices.

Customers

What is good customer service? 10 strategies for success

Learn how to deliver outstanding customer service with these practical tips and examples.

Customer loyalty 101: a practical guide for small businesses

Turn new customers into loyal ones with these 7 actionable strategies for building customer loyalty.

Running a business - Customers - how to ask customer for review

How to ask your customers for a review [templates and examples]

Discover the most effective methods, channels, templates, and best practices for getting customer reviews.

Taxes

What small business tax do you need to pay?

Everything you need to know about small business tax, including tax breaks and how to calculate what you owe.

Running a business - Taxes - what is vat

What is VAT? How it works, how much it is, how to register for VAT

We talk all things VAT, including what it applies to and whether it’s worth registering for VAT early.

Running a business - Taxes - small business rates relief

Small business rates relief: eligibility, thresholds, how to apply

Learn how small business rates relief can give your finances a boost and reduce your enterprise expenses.

Team

How to boost employee retention: 5 strategies for small businesses

Help your team thrive and set your business up for long-term success with these employee retention strategies.

Running a business - Team - how to motivate employees

How to motivate employees: 7 strategies for small business owners

Motivate your employees, boost productivity, and improve your workplace culture with these proven strategies.

Running a business - Team - types of employment

The different types of employment: a business owner’s guide

Learn about the different types of employment and determine the best option for your small business.