Customer verification specialist

Making our customers life simpler

Are you a French or Italian speaker interested in joining a company that takes your career and personal development seriously? At SumUp we help create a world where small businesses can be successful doing what they love. We are a leading global fintech company with over 3,000 employees based in 15 offices across the world and we are looking for Customer Verification Specialists to facilitate the verification process for our clients- small to medium businesses from all across the globe. 

Contact Us

What will you be doing?

We truly believe that every day is different in this role. You’ll play a critical role in making small businesses across the world become more successful and also making a great impact on our global business. When a client signs up to use one or more of our products, they expect a smooth onboarding process so that they can continue to focus on running their business. This is where you come in. Some of the most important aspect of your role is to:

  • Communicate with newly-registered clients via email (only non-voice communication)

  • Review and verify clients registration documents

  • Resolve varying levels of queries in a timely and efficient manner

Identify and report any trends in merchant queries to senior staff

Why join SumUp?

  • Career progression. When you join us, we will discuss your personal goals and ambitions. You’ll never feel stuck, we will provide you with a career progression plan so you know how to get to the next stage of your career.

  • Friendly working environment. You will be working in a professional environment with passionate, approachable and diverse colleagues who are eager to help you succeed. 

  • Flexible hours. You get to choose the business times you want to work. Start early and finish early or vice versa. How you work will be decided between you and your manager.

  • These are not the only benefits available to you. You’ll also get

    • 25 days paid vacation + 1 extra day for each year of employment at SumUp

    • Performance bonuses

    • 10 days educational leave to expand your skill set

    • Additional health insurance and Multisport card

Click here to learn more about Life in our SumUp Sofia office

What are we expecting from you?

  • Curiosity, self-motivation and a can-do attitude to solve any issues our clients may have are some of the attributes required to be successful in this role. Priorities do change so being adaptable and having the ability to react to these changes is important in this role. We need someone who has:

    • Excellent command of French/ Italian and English

    • Excellent communication and interpersonal skills. You are a strong team player and able to interact with colleagues at all levels

    • Strong time management and organisational skills, able to prioritise your own tasks.

    • Comfortable working with data

"Working at SumUp is a real pleasure, thanks to the awesome team, great working conditions and the opportunity for career development they offer. I really love my job because I am constantly learning something new, and it helps me grow as a person and a professional."

Zhanina Gudzhukova

Customer verification specialist roles in Sofia

Account Management

Agente de Retenção

São Paulo, Brazil

Agente de Retenção - Vaga afirmativa para pessoas Trans

São Paulo, Brazil

Jr. Inside Sales Representative

Paris, Paris, France

Outside Sales Representative

Illinois, United States

Sales Development Representative

Colorado, United States

Business Development

Customer Support

Coordenador de vendas externas - Banco de Talentos

São Paulo, Brazil

Customer Experience Representative

El Paso, Texas, United States

Customer Support Expert - EN

Sofia, Bulgaria

Ejecutivo/a de Ventas

Santiago, Chile

Executivo de vendas - Americana (SP)

Americana, São Paulo, Brazil

Executivo de Vendas - Araçatuba (SP)

Araçatuba, São Paulo, Brazil

Executivo de Vendas - Campinas (SP)

Campinas, São Paulo, Brazil

Executivo de Vendas - Diadema (SP)

Diadema, São Paulo, Brazil

Executivo de vendas - Fortaleza (CE)

Fortaleza, Ceará, Brazil

Executivo de vendas - Guarulhos (SP)

Guarulhos, São Paulo, Brazil

Executivo de Vendas - Ilhéus (BA)

Ilhéus, Bahia, Brazil

Executivo de vendas - Jundiaí (SP)

Jundiaí, São Paulo, Brazil

Executivo de Vendas - Limeira (SP)

Limeira, São Paulo, Brazil

Executivo de vendas - Marília (SP)

Marília, São Paulo, Brazil

Executivo de Vendas - Mogi das Cruzes (SP)

Mogi das Cruzes, São Paulo, Brazil

Executivo de vendas - Osasco (SP)

Osasco, São Paulo, Brazil

Executivo de Vendas - Ourinhos (SP)

Ourinhos, São Paulo, Brazil

Executivo de Vendas - Piracicaba (SP)

Piracicaba, São Paulo, Brazil

Executivo de Vendas - Porto Seguro (BA)

Porto Seguro, Bahia, Brazil

Executivo de Vendas - Presidente Prudente (SP)

Presidente Prudente, São Paulo, Brazil

Executivo de vendas - Ribeirão Preto (SP)

Ribeirão Preto, São Paulo, Brazil

Executivo de Vendas - Salvador (BA)

Salvador, Bahia, Brazil

Executivo de Vendas - Santo André (SP)

Santo André, São Paulo, Brazil

Executivo de Vendas - Santos (SP)

Santos, São Paulo, Brazil

Executivo de Vendas - São Bernardo do Campo (SP)

São Bernardo do Campo, São Paulo, Brazil

Executivo de vendas - São Carlos (SP)

São Carlos, São Paulo, Brazil

Executivo de Vendas - São José do Rio Preto

São José do Rio Preto, São Paulo, Brazil

Executivo de Vendas - São José dos Campos (SP)

São José Dos Campos, São Paulo, Brazil

Executivo de vendas - São Paulo (Santana)

Santana, São Paulo, Brazil

Executivo de vendas - São Paulo (Zona Leste)

São Paulo, Brazil

Executivo de vendas - São Paulo (Zona Oeste)

São Paulo, São Paulo, Brazil

Executivo de Vendas - Sorocaba (SP)

Sorocaba, São Paulo, Brazil

Executivo de Vendas - Taubaté (SP)

Taubaté, São Paulo, Brazil

Junior Customer Success Manager

London, United Kingdom

Junior Customer Success Manager

London, United Kingdom

Supervisor de vendas externo - Banco de Talentos

Support Supervisor

Santiago, Chile

Data & Analytics

Engineering

Backend Engineer (Go)

Berlin, Germany

Backend Engineer (Golang) - Payments Processing Platform

Sofia, Bulgaria

Engineering Manager - Online Payments

Berlin, Germany

Mid-Level Software Engineer

São Paulo, Brazil

SAP Senior SD Consultant

Sofia, Bulgaria

Senior Android Developer - Hardware Tribe

Berlin, Germany

Senior Android Developer (Invoices)

Copenhagen, Denmark

Senior Backend Engineer

Berlin, Germany

Senior Backend Engineer - Consumer

Cologne, Germany

Senior Backend Engineer - Consumer

Berlin, Germany

Senior Backend Engineer (Golang) - Payments Processing Platform

Sofia, Bulgaria

Senior Backend Engineer (Java) - Payouts

Sofia, Bulgaria

Senior Backend Engineer (Vaga Exclusiva para Mulheres)

São Paulo, Brazil

Senior Data Engineer - Kafka and Streaming Infrastructure

Berlin, Germany

Senior Mobile Engineer (Android)

São Paulo, Brazil

Senior Software Engineer

Boulder, Colorado, United States

Senior Software Engineer (Elixir)

São Paulo, Brazil

Senior Software Engineer - Kafka and Streaming Infrastructure

Berlin, Germany

Senior Software Engineer - Kafka and Streaming Infrastructure (Berlin Based)

São Paulo, Brazil

Senior Software Engineer - Kafka and Streaming Infrastructure (Berlin Based)

Amsterdam, Netherlands

Senior Software Engineer - Kafka and Streaming Infrastructure (Berlin Based)

London, United Kingdom

Senior Software Engineer - Kafka and Streaming Infrastructure (Berlin Based)

Warsaw, Poland

Senior Software Engineer - Kafka and Streaming Infrastructure (Berlin Based)

Vilnius, Lithuania

Senior Software Engineer - Kafka and Streaming Infrastructure (Berlin Based)

Barcelona, Barcelona, Spain

Software Engineer (Golang) - Payments Self-service

Sofia, Bulgaria

Technical CRM Coordinator

São Paulo, Brazil

Technical CRM Specialist

São Paulo, Brazil

Backend

Mobile

Finance & Accounting

Marketing & Communications

Operations

People & Culture

Product & Design

Sales

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

Udine, Italy

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

Modena, Italy

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

Reggio Emilia, Italy

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

Pordenone, Italy

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

Salerno, Italy

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

Caserta, Italy

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

Alessandria, Italy

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

Trento, Trentino, Italy

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

Vercelli, Italy

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

Bolzano, Belluno, Italy

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

Aosta Valley, Italy

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

Varese, Italy

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

Rimini, Italy

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

Ravenna, Italy

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

Parma, Italy

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

Vicenza, Italy

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

Piacenza, Italy

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

Ferrara, Italy

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

La Spezia, Italy

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

Livorno, Italy

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

Pisa, Italy

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

Siena, Italy

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

Orvieto, Terni, Italy

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

Perugia, Italy

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

Milan, Italy

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

Ancona, Italy

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

Rome, Italy

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

Bari, Bari, Italy

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

Brescia, Brescia, Italy

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

Catanzaro, Catanzaro, Italy

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

Bologna, Bologna, Italy

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

Genova, Genoa, Italy

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

Grosseto, Italy

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

Lecce, Lecce, Italy

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

Monza and Brianza, Italy

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

Napoli, Naples, Italy

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

Padua, Italy

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

Reggio Calabria, Italy

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

Torino, Turin, Italy

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

Bergamo, Bergamo, Italy

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

Firenze, Florence, Italy

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

Messina, Messina, Italy

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

Pescara, Pescara, Italy

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

Trieste, Trieste, Italy

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

Verona, Italy

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

Venice, Italy

Agenti di Commercio/ Consulenti di vendita/ Procacciatori di Affari - P.Iva

Pesaro and Urbino, Italy

Director of Partnerships

Berlin, Germany

Director of Partnerships

London, United Kingdom

Field Sales Consultant - Remote Ireland

Aberdeen, Scotland, United Kingdom

Field Sales Consultant - Remote United Kingdom

Aberdeen, Scotland, United Kingdom

Field Sales Consultant - Self-employed

Lisburn, Northern Ireland, United Kingdom

Field Sales Consultant - Self-employed

Newcastle, England, United Kingdom

Field Sales Consultant - Self-employed

Sheffield, England, United Kingdom

Field Sales Consultant - Self-employed

Manchester, England, United Kingdom

Field Sales Consultant - Self-employed

Leeds, England, United Kingdom

Field Sales Consultant - Self-employed

York, England, United Kingdom

Field Sales Consultant - Self-employed

London, United Kingdom

Field Sales Consultant - Self-employed

Dublin, Ireland

Field Sales Consultant - Self-employed

Aberdeen, Scotland, United Kingdom

Field Sales Consultant - Self-employed

Sunderland, England, United Kingdom

Field Sales Consultant - Self-employed

Belfast, Northern Ireland, United Kingdom

Field Sales Consultant - Self-employed

Liverpool, England, United Kingdom

Field Sales Consultant - Self-employed

Durham, England, United Kingdom

Field Sales Consultant - Self-employed

Bristol, England, United Kingdom

Field Sales Consultant - Self-employed

Bournemouth, England, United Kingdom

Field Sales Consultant - Self-employed

Poole, England, United Kingdom

Field Sales Consultant - Self-employed

Stoke-on-Trent, England, United Kingdom

Field Sales Consultant - Self-employed

Leicester, England, United Kingdom

Field Sales Consultant - Self-employed

Wirral, England, United Kingdom

Field Sales Consultant - Self-employed

Coventry, England, United Kingdom

Field Sales Consultant - Self-employed

Nottingham, England, United Kingdom

Field Sales Consultant - Self-employed

Bradford, England, United Kingdom

Field Sales Consultant - Self-employed

Brighton and Hove, England, United Kingdom

Field Sales Consultant - Self-employed

Bolton, England, United Kingdom

Field Sales Consultant - Self-employed

Plymouth, England, United Kingdom

Field Sales Consultant - Self-employed

Hull, England, United Kingdom

Field Sales Consultant - Self-employed

Preston, England, United Kingdom

Field Sales Consultant - Self-employed

Derby, England, United Kingdom

Field Sales Consultant - Self-employed

Aldershot, England, United Kingdom

Field Sales Consultant - Self-employed

Farnborough, England, United Kingdom

Field Sales Consultant - Self-employed

Southampton, England, United Kingdom

Field Sales Consultant - Self-employed

Wigan, England, United Kingdom

Field Sales Consultant - Self-employed

Barnsley, England, United Kingdom

Field Sales Consultant - Self-employed

Portsmouth, England, United Kingdom

Field Sales Consultant - Self-employed

Luton, England, United Kingdom

Field Sales Consultant - Self-employed

Northampton, England, United Kingdom

Field Sales Consultant - Self-employed

Milton Keynes, England, United Kingdom

Field Sales Consultant - Self-employed

Worthing, England, United Kingdom

Field Sales Consultant - Self-employed

Ipswich, England, United Kingdom

Field Sales Consultant - Self-employed

Crawley, England, United Kingdom

Field Sales Consultant - Self-employed

Southend-on-Sea, England, United Kingdom

Field Sales Consultant - Self-employed

Londonderry, Northern Ireland, United Kingdom

Field Sales Consultant - Self-employed

Cork, Cork, Ireland

Field Sales Consultant - Self-employed

Glasgow, Scotland, United Kingdom

Field Sales Consultant - Self-employed

Edinburgh, Scotland, United Kingdom

Field Sales Consultant - Self-employed

Aberdeen, Scotland, United Kingdom

Field Sales Consultant - Self-employed

Dundee, Scotland, United Kingdom

Field Sales Consultant - Self-employed

Cardiff, Wales, United Kingdom

Field Sales Consultant - Self-employed

Swansea, Wales, United Kingdom

Field Sales Consultant - Self-employed

Doncaster, England, United Kingdom

Field Sales Consultant - Self-employed

Donegal, Ireland

Field Sales Consultant - Self-employed

Drogheda, Louth, Ireland

Field Sales Consultant - Self-employed

Ballymoney, Northern Ireland, United Kingdom

Field Sales Consultant - Self-employed

Larne, Northern Ireland, United Kingdom

Field Sales Consultant - Self-employed

Carrickfergus, Northern Ireland, United Kingdom

Field Sales Consultant - Self-employed

Newry, Northern Ireland, United Kingdom

Field Sales Consultant - Self-employed

Dungannon, Northern Ireland, United Kingdom

Field Sales Consultant - Self-employed

Antrim, Northern Ireland, United Kingdom

Field Sales Consultant - Self-employed

Ballymena, Northern Ireland, United Kingdom

Field Sales Consultant - Self-employed

Armagh, Northern Ireland, United Kingdom

Field Sales Consultant - Self-employed

Coleraine, Northern Ireland, United Kingdom

Field Sales Consultant - Self-employed

Enniskillen, Northern Ireland, United Kingdom

Field Sales Consultant - Self-employed

Bangor, Northern Ireland, United Kingdom

Field Sales Consultant - Self-employed

Newtownards, Northern Ireland, United Kingdom

Field Sales Consultant - Self-employed

Omagh, Northern Ireland, United Kingdom

Field Sales Consultant - Self-employed

Aberdeen, Scotland, United Kingdom

Field Sales Consultant - Self-employed

Cookstown, Northern Ireland, United Kingdom

Sales Support

Supply Chain & Logistics