Turn every transaction into a relationship

Bring back more customers than ever before with automated loyalty

Fivestars becomes SumUp Connect

Here at SumUp, it’s our mission to empower growing businesses with an array of affordable, best-in-class payment solutions that keep your business running with ease. In 2021, Fivestars joined the SumUp family to bring effective, automated loyalty programs to SumUp merchants. Now, your business can benefit from reliable ways to accept payments and an efficient way to market to your customers.

What is a loyalty rewards program?

Long gone are the days where consumers are expected to keep track of a physical punch card. Now, shoppers prefer an easier way to earn points for their purchases. With a powerful loyalty rewards program like SumUp Connect, your customers can seamlessly sign up to join your digital program right at checkout. From then on, they can sign in with their phone number to redeem rewards.

Once a customer is in your database, we’ll send automatic promotions to keep them engaged with your business. Plus, we’ll also market to other consumers in the SumUp network to promote your business, growing your customer base easier than ever.

Learn how loyalty grows your businessExplore SumUp Connect solutions

The importance of loyalty for your business

Did you know that on average, 60% of customers don't return to a business after their first visit? With our digital loyalty rewards program, you can easily keep track of customer rewards, send automated marketing promotions, and so much more.

Build your network

The Fivestars Love Local Network has over 70 million shoppers who use the Fivestars App to find local businesses. Plus, when new customers find you through the app, they’re offered an introductory promotion to get them excited about visiting your business.

Automate your rewards

With automated marketing, you can craft a digital rewards program for your customers and build a set of automatically sent campaigns to welcome new customers and bring back those who haven’t visited recently.

Launch impactful campaigns

The AutoPilot feature automatically sends your customers an app notification, text message, or email with special offers that bring them back 10x more effectively than other marketing tools.

In-App and website promotion

We’re the trusted customer loyalty program for more than 12,000 local businesses. When customers open the SumUp app or visit our website, they will be shown a map of nearby businesses, giving them another chance to discover yours.

Customize audience groups

Marketing is at its most effective when it feels personal. With the SumUp Connect segmentation tool, you can create customized categories that make sense for your business. Then, when you’re ready to send a promotion, simply select the groups you want to reach and watch your message make an impact.

Track customer activity

Every time a customer signs up, checks in at the counter, or redeems a reward, your SumUp Connect dashboard will track that activity. Best of all, AutoPilot and Promotions work together to bring your customers back faster.

Grow your business faster than ever

Customer Acquisition: Your business will be featured on the Customer Touchscreen at neighboring (and non-competing) SumUp businesses. We show the reward you’ve set up for Acquisition, and once interested customers save it, they’re added to your database.
Loyalty & Retention: When you sign up customers for your loyalty program, they’re added to your customer database. From there, we’ll keep track of the points they earn and automatically send them rewards based on where they are in their journey with your business.
Powerful Promotions: Personalized promotions are a great way to connect with your customers. That’s why we created customer groups based on their in-store behavior, so you can send different promotions to new or existing customer
Marketing Automation: AutoPilot is the tool at the heart of our loyalty program, sending your customers the targeted offers they’ll love—totally automatically. We designed AutoPilot specifically for businesses to deliver the perfectly-timed nudges that get customers coming back and spending more.
Text-to-Join Capability: With the text-to-join feature, customers can text your business-specific keyword to 578277 (5STARS) and they’ll be instantly added to your membership list. Easily post this code in your storefront, on social media, or website.
Optimized Tracking: Through your SumUp Connect dashboard, you’ll always have access to intuitively organized and easily navigable insights on how your marketing program is performing, on both a big-picture and a granular level.

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Ready to grow your customer base with SumUp Connect?

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