How quickly can customers start earning rewards?

.css-1ile8z{color:inherit;margin-bottom:0;} Immediately! Customers earn points from their very first purchase and can see their balance right at checkout.

What if customers don't have smartphones?

.css-1ile8z{color:inherit;margin-bottom:0;} No problem! Customers only need to provide their phone number – no apps or smartphones required.

Can I customize the rewards for my business?

.css-1ile8z{color:inherit;margin-bottom:0;} Absolutely! You can set custom point values, reward thresholds, and offer types that work for your business model.

How do customers know when they have rewards available?

.css-1ile8z{color:inherit;margin-bottom:0;} Our AutoPilot system automatically sends notifications via text or email when customers earn rewards or are close to earning them.

What happens if a customer forgets their phone number?

.css-1ile8z{color:inherit;margin-bottom:0;} Our system can look up customers by name or partial phone number, making it easy to find their account at checkout.

SumUp Connect Loyalty and Rewards

Turn every purchase into a reason to return with effortless rewards that customers love.

Get SumUp Connect for Your Business

Customers Will Choose Your Business Over Others

Only 40% of customers are likely to return to a business after their first business. But, what if you could increase that number by giving them a reason to come back? Offer you loyal customers rewards for continuing to visit your business and watch your revenue grow. Because when customers know they're earning something valuable with each visit, they don't just come back – they become advocates who recommend your business to friends and family.

SumUp Connect Makes Loyalty Effortless

Instant Sign-Up at Checkout: Customers join your loyalty program in seconds during their first purchase. They can simply enter their phone number on the Customer Touchscreen, and they're automatically enrolled. No emails, no forms, no friction.
Text-to-Join Convenience: Customers can join anytime by texting 578277 (5STARS). Perfect for social media, storefront signs, or word-of-mouth referrals. They're instantly added to your program and ready to start earning.
Automatic Point Tracking: Every purchase automatically adds points to their account. Customers simply provide their phone number at checkout, and our system handles the rest. They can see their progress and available rewards instantly.
Smart Reward Redemption: When customers have enough points, they can redeem rewards immediately at checkout. The system shows available rewards based on their point balance, making redemption seamless and satisfying.

"We brought in $7,500 last Black Friday and then brought in $13,000 this Black Friday. The ONLY thing we did differently was use [SumUp Connect] promotions. It’s phenomenal."

Kris, Owner of Max Fit Sports

Easily Start Rewarding Your Customers

Ready to start growing your business and rewarding your customers? Here's how to get started.

Step #1: Set Your Rewards

Choose what rewards you want to offer and how customers earn them. Our team helps you design a program that fits your business model and profit margins.

Step #2: Launch at Checkout

Start enrolling customers immediately. Every transaction becomes an opportunity to build your loyalty database.

Step #3: AutoPilot Messaging

AutoPilot messaging is a set-it-and-let-it marketing assistant that automatically sends out the promotions you create.

Step #4: Watch Your Business Grow

Track your program's success through detailed analytics and watch as one-time customers become loyal advocates for your business.

Bring SumUp Connect to your growing business

FAQs

How quickly can customers start earning rewards?: Immediately! Customers earn points from their very first purchase and can see their balance right at checkout.
What if customers don't have smartphones?: No problem! Customers only need to provide their phone number – no apps or smartphones required.
Can I customize the rewards for my business?: Absolutely! You can set custom point values, reward thresholds, and offer types that work for your business model.
How do customers know when they have rewards available?: Our AutoPilot system automatically sends notifications via text or email when customers earn rewards or are close to earning them.
What happens if a customer forgets their phone number?: Our system can look up customers by name or partial phone number, making it easy to find their account at checkout.

SumUp Connect .css-1lqbuay{font-size:inherit!important;font-weight:630;letter-spacing:var(--cui-letter-spacing-tight);}Loyalty and Rewards

.css-1t8n5y{font-size:inherit!important;margin-bottom:16px;}Customers Will Choose Your Business Over Others