Connect Your Gong cha Store with SumUp

Fast hardware shipping, simple go-live training, and a straightforward onboarding process.

Begin Onboarding

Onboarding Snapshot

Required 60-Day Notice

SumUp requires a 60 day notice before the opening date of a new store. Simply fill out the intake form to notify SumUp and trigger the onboarding process.

Speedy Hardware Shipping Times

After approval, SumUp hardware will be shipped within 10 days or less. Once received, all SumUp products are out of the box ready to use.

Straightforward Go-Live Training

In order to officially open, store owners need to complete go-live training. These trainings are straightforward and can be completed in 48 hours or less before opening.

Connect and Grow Your Gong cha Store With SumUp

Opening a new location or growing an existing Gong cha franchise has never been easier. Get started using SumUp today!

Get Started With SumUp

Guided Learning Section

SumUp University is a one-stop-shop for all things SumUp product how to’s and set-up guides. Owners can easily train themselves and staff on how to use each SumUp product, learn tips and tricks on how to set up their loyalty tools most effectively, and much more.

Explore SumUp University

Site-Readiness Guide

Our site-readiness guide contains all of the useful information you'll need to launch SumUp in your Gong cha store. Whether you're opening a brand new location, or swapping your POS system at an existing one, everything you need to know is here.

Download Guide

Converting Your Elo Kiosk to SumUp?

Here's a quick guide to help.

Kiosk Conversion Guide

Need Help? Contact Us

Call

SumUp has a first-in-class US-based support team that is available during regular business operation hours. Speak to a real person and resolve issues quickly. Please call: 1-855-988-5273

Email

SumUp’s US-based support team is also available via email. Email us anytime at [email protected].