Get paid with ease - anytime, anywhere.

Whether you’ve opted for the Air or the Solo, we believe that using your SumUp card reader should be simple and intuitive. To help you get started, we’ve collected a number of easy-to-follow guides to help you start accepting card payments as quickly as possible.

It’s really easy to take card payments with our products. You can accept either chip&PIN or contactless payments on your Air or Solo from the following cards:

• Visa

• V. PAY

• Mastercard

• American Express

• Google Pay

• Apple Pay

With Tap to Pay, you can accept contactless payments by asking your customer to hold their card over the contactless symbol at the top of the screen. Please note, with Tap to Pay on iPhone, you can accept Visa and Mastercard payments, as well as Apple Pay, Google Pay and other digital wallets. American Express payments are currently not supported for Tap to Pay on iPhone transactions.

With Tap to Pay on iPhone and Tap to Pay on Android, you can accept:

• VISA

• Mastercard

• Maestro

• American Express

• Discover

• Apple Pay

• Google Pay

• Samsung Pay

• Other digital wallets

Great, you’ve taken the first step towards taking payments for your business with ease. Once you’ve placed your order for an Air or Solo and we’ve received your payment, we’ll process your order and dispatch your device. We’ll send you a confirmation message and a tracking link via SMS and email so that you can keep an eye on its progress. If you’ve chosen Tap to Pay, you can get started straight away. Simply follow the links to create your SumUp profile, download the free SumUp app and log in. On your homescreen you’ll see ‘Tap to Pay.’

We believe in transparency so you can be sure that we won’t charge you any hidden costs or surprise payments.

If you choose our pay-as-you-go plan, you’ll pay the one-time purchasing price for the hardware device you choose (where applicable), and then you’ll simply pay a fixed transaction fee each time you take a payment. For in-person payments, the transaction fee is 1.69%. For a online payment, you’ll pay 2.5% per transaction.

If you sign up to our flexible monthly plan, Payments Plus, you can enjoy cheaper transaction fees on each payment you take. For the monthly cost of £19, we’ll only charge you 0.99% for all in-person payments. Payments made with an international or corporate cards (including AMEX) have a 1.99% fee.

You have two options to receive payouts: either the free SumUp Business Account or your own bank account.

The perk of the Business Account? You’ll always receive your payouts the very next day – even on weekends and bank holidays. No extra cost, no catch. Plus, you'll get a free Mastercard for all your business expenses. Learn more about the free SumUp Business Account.

Your money will appear in your free SumUp Business Account the next day at 7 am – even on weekends and bank holidays. You can then spend or withdraw your money using your complementary Mastercard. 

If you prefer, you can opt to receive payouts directly to any other bank account, with funds arriving within 1 to 2 business days.

All of our card readers have a battery that lasts a full working day so you won’t have to worry about missing a sale because you’ve run out of charge. When it comes to specifics, the number of transactions that each of our card readers can take on a single charge are as follows:

Air - 500 transactions on a single charge

Solo - 300 transactions on a single charge