How we protect your money

From freezable cards to Touch and Face ID, keeping your money safe is our top priority.

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6 ways we keep your money safe

Built-in protection from day one

Security is built into every part of SumUp, from the moment you sign up.

Secure sign-up

We ask for a quick selfie and a photo of your ID to be sure it’s really you opening the account.

Biometric log-ins

Each time you open the app or approve a payment, Touch ID or Face ID confirms it’s you in control.

Freeze your virtual card in a tap

See something you don’t recognise? Hit “Freeze” to stop spending instantly, then “Unfreeze” when everything’s sorted.

Two-step online payments

When a business uses 3D Secure verification, you’ll confirm your online payments in the app – an extra step that helps keep your money safe.

Human help, whenever you need it

Questions about a transaction or cashback? Our friendly support team is ready to help whenever you need it.

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Your ID keeps you safe

Why do we ask for a selfie and ID photo? It's how we make sure fraudsters can't pretend to be you. A few seconds now means your account stays yours forever – and your money stays safer.

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Get a card in minutes

Set up in minutes, for free

Download the SumUp app, follow the quick sign-up flow and your account is ready – no paperwork, no monthly fees.

Get your free digital card

Tap “Create your card” in the app – your virtual card is available in the app the moment you finish sign-up.

Start spending instantly

Add your card to Apple Pay or Google Wallet and shop online or in-store right away.

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Get started today