How To Accept Cashless Payments With The SumUp Solo Card Reader
Say hello to SumUp’s first next-gen card reader, Solo. Engineered and designed entirely in-house. Based on merchant feedback, it’s compact, fast, and self-contained – meaning it comes with its own SIM card and unlimited data plan. As such, it can be used anywhere.
SumUp Solo aims to make card payments for business as simple as possible. It comes with a streamlined touchscreen interface designed to cut down on confusion and get you selling.
But we know the idea of a card reader that works like a smartphone can be a bit overwhelming, especially if you’re new to SumUp. So, here’s a guide to what you can expect from it.
Setting up Your SumUp Solo Card Reader
Sum Up Solo only takes a few minutes to set up out of the box. You just need to turn it on and log in with your SumUp profile credentials. Then, connect to the internet through a Wi-Fi network so that you can install the required software updates.
When you set up Solo, it can be used anywhere. You can take it on the road or use it in-store to accept payments. Solo works entirely on its own, with all your transaction information stored within the device.
The touchscreen interface was designed to be easy to navigate and give you unprecedented functionality for such a small device. For a more detailed description of how to set up Solo, check out our setup guide here.
Making the Most of SumUp Solo’s Features
Once your Solo’s up and running, here are just a few of the things you’ll be able to do with it:
Accept most credit and debit cards, as well as mobile contactless payments via Apple or Google Pay.
Go anywhere with Wi-Fi or a mobile data connection and accept payments.
Access your sales history using the touchscreen interface, where you can see every transaction you’ve made.
Issue refunds to customers and offer them digital receipts, again from the sales history screen.
Enable tipping on all transactions in the form of numbers or percentages. The option to tip shows up immediately after the transaction goes through.
Access new functionality via free automatic software updates.
What are the Benefits of Using SumUp Solo?
SumUp Solo is incredibly easy to use, with a simple and intuitive touchscreen that allows for instantaneous contactless transactions.
You can accept a wide range of payment options, as well as information such as sales reports from anywhere on your device.
Comes with a free built-in SIM card, allowing you to access both 3G and wireless networks anywhere. Unlimited mobile data is included.
The Solo card reader updates itself regularly with the latest software features, ensuring you are always using the latest version of the product.
Comes with a charging dock that ensures your reader is never out of power when you need to make a transaction.
Troubleshooting Your SumUp Solo Card Reader
As a totally self-contained payment terminal, all Solo SumUp needs to be able to work is a connection to the internet. Solo scans for 3G and Wi-Fi networks automatically, depending on which option you choose. If you encounter any issues, check out our guide on connecting Solo to the internet. And if you ever have any questions about how to use your card machine, head over to our support centre.
SumUp Solo card Reader FAQs
How do I set up my SumUp Solo card reader?
To set up your SumUp Solo card reader, simply turn it on and log in with your account. The reader will then connect to a network and begin downloading updates to keep your SumUp Solo reader up to date.
Can I use the SumUp Solo without a smartphone?
Yes! SumUp Solo is designed to be completely standalone, so you won't need your smartphone to use it. Simply connect it to a 3G or wireless network and use it anywhere you prefer.
What types of payments does the SumUp Solo accept?
SumUp Solo can accept contactless payments from all major cards, including Visa and Mastercards. It can also access online payment methods, such as Apple Pay and Google Pay.
Is the SumUp Solo secure?
All information accessed by the SumUp Solo card reader is instantly encrypted and sent securely to our servers. You can be certain that, no matter where you use it, SumUp Solo is entirely secure and safe to use.
What Network Does SumUp Solo Use?
SumUp Solo can connect to either 3G or wireless networks if available. It comes with a SIM card that allows for 3G access and scans automatically, depending on what option you choose.
How to Reset SumUp Solo Card Reader
To reset the SumUp Solo card reader, turn off the Bluetooth connection, close the POS app, and put the reader on charge. Hold the power button until the reader shuts down and restarts.
