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Trainee Program - SumUp

São Paulo, Brazil · Operations

Our Trainee program:

Jump into the excitement of our 2-year program! You'll be spinning through various teams, all tuned in to key missions. Our main goal? Shape you into future leaders with hands-on experience and a deep dive into all aspects of our business. It's all about setting you up for an amazing journey ahead.

What you'll be doing:

As a Trainee, your day-to-day activities will include:

  • Outlining solutions to complex problems through data and insights

  • Driving changes in partnership with relevant stakeholders

  • Collaborating closely with teams to develop analyses for problem-solving

  • Acting as a point of contact for Business Relationship Managers to optimize insights and address critical issues

Project Assignments:

  1. Operations:

    • Missions on Logistics and Onboarding

    • Focus on improving the merchant experience with card reader delivery and returns

    • Manage the comodato model and improve KYC processes

  2. Fraud Prevention:

    • Mission to drive chargeback reduction through improving current models and rules

    • Ensure a great merchant experience

  3. Sales & Growth:

    • Missions to reduce churn

    • Prioritize and implement growth levers, e.g., bank adoption

You'll be great for this position if you:

  • Are fluent in English

  • Are a university student or graduate

  • Have a graduation year between Dec/21 and Dec/23

  • Can work full-time on-site in São Paulo for 5 days a week

  • Possess technical proficiency in data and analytical skills

  • Demonstrate stakeholder and project management skills

  • Excel in navigating ambiguity

  • Embrace a problem-solving mindset

  • Are a self-learner/curious individual with a bias for action

  • Bring a drive, pace-setting, and pragmatic approach

It is a plus if you:

  • Have involvement in multifunctional projects at the university

  • Completed international experience during college

Why you should join SumUp:

  • Job rotation opportunities to broaden your skill set and deepen your understanding of our operations

  • A salary upgrade as you transition from year 1 to year 2, recognizing your evolving skills and contributions

  • Beyond year 2, the possibility of stepping into a leadership role, taking charge of impactful projects and guiding the team

  • Access to a dynamic and innovative work environment, fostering continuous learning and growth

  • You’ll play a key role in a scale-up that, in turn, is part of a truly global team of 2000+ people from 60+ countries, spread across 3 continents

  • You'll have the opportunity to make an impact irrespective of your job description. You'll have the space to drive your career and take ownership of projects

  • Empower your career with SumUp's comprehensive benefits, including a personalized Learning Budget, global career opportunities, relocation assistance to São Paulo, robust health and wellness coverage, performance bonuses, and the potential for long-term gains through our Virtual Stock Options program

About SumUp

We believe in the everyday hero.

Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love. 

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.