Team Description:

As the Fraud Prevention Strategy Manager, you'll lead a team of three direct reports—consisting of a coordinator, a specialist, and a senior analyst. Reporting directly to the Head of R&FP, you'll guide the team using data-driven decision-making. Your role involves not just team management but also fostering a culture of continuous learning and growth. With a focus on multiplying fraud prevention knowledge within the team, your approach will be proactive and adaptable to evolving fraud trends. Join us in navigating this dynamic landscape, where you'll play a crucial role in the collective success of SumUp's Fraud Prevention initiatives.

What you'll do:

  • Participate in market fraud prevention forums such as ABECS

  • Maintain regular relationships with main card schemes to discuss fraud trends, KPIs, and projects

  • Lead the team to validate new rules proposed by the team for production

  • Lead the team in performing proof of concept (POC) for new fraud prevention tools

  • Validate new and existing score cut-offs proposed by the team.

  • Manage strategic KPIs for BR Fraud Prevention, making decisions based on them

  • Guide the diagnosis analysis squad, leading action plans to mitigate future frauds from patterns observed on approved frauds

  • Work closely with Operations Fraud Prevention Manager for weekly alignment meetings

  • Handle financial planning to manage costs from fraud prevention tools, analyzing the cost/benefit for SumUp

You'll be a great fit for this position if:

  • You have a minimum of 3 years of experience in fraud prevention strategy, specifically in rules and scores within the payments industry

  • Fluent English is part of your communication arsenal, enabling effective interaction with other senior leadership

  • Adaptability and flexibility are your strengths, allowing you to thrive in a fast-paced environment

  • You possess leadership experience, demonstrating your ability to guide and mentor teams effectively

  • A growth mindset defines you, coupled with a natural curiosity and a commitment to finding innovative solutions

  • Your skill set includes effective stakeholder management, with the ability to build relationships and maintain a business mindset

  • You are data-driven, showcasing knowledge of databases, ability to create KPIs, measure performance, and drive data improvements

Any of the following is considered a plus:

  • SQL/coding skills

  • You hold a degree in engineering, statistics, math, physics, or a related field

About SumUp

We believe in the everyday hero.

Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love. 

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.