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Scrum Master [Remote - Mexico]

Mexico City, Mexico City, Mexico · Engineering

Who we are:

We believe in the everyday hero. Those who have the courage to follow their passion and who have the strength and determination to realize their dreams.

Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love. 

SumUp is a financial technology company that allows businesses of all sizes to receive payments quickly and simply, both in-store and online. Named as Europe’s fastest-growing company in the Inc. 5000, SumUp supports over 3 million merchants globally and operates in 34 markets across Europe, the U.S., Brazil and Chile. With its card terminals and online services relied upon by businesses of all sizes from DHL to cab drivers – SumUp is the partner of choice for small businesses from every walk of life.

Who you are:  

SumUp is seeking an experienced and hands-on Scrum Master to support the North America product development team. The ideal candidate will excel in using agile methodology to lead scrum teams and thrive in a collaborative and fast-paced environment.  

SumUp enables small businesses to get paid easily, process orders quickly, sell online instantly and manage their money more efficiently. SumUp creates the tools businesses need to make their business and their customer experience thrive! 

As part of the Engineering team at SumUp, our mission is to deliver applications that impact and improve the day-to-day lives of small business owners and consumers using our products across our network.  In this role, you will be supporting the building and delivery of highly scalable and reliable systems that drive the experience of thousands of local businesses and millions of consumers.

Note: This is a full-time, remote position, based anywhere in Mexico. Please submit your application in English.

What you’ll do:

  • Lead the scrum team in using agile methodology and scrum practices

  • Helping the product owner and development team to achieve customer satisfaction

  • Lead the scrum and development teams in self-organization

  • Remove impediments and coach the scrum team on removing impediments

  • Help the scrum and development teams to identify and fill in blanks in the Agile framework

  • Resolve conflicts and issues that occur

  • Help the scrum team achieve higher levels of scrum maturity

  • Support the product owner and provide education where needed

  • Remove Blockers: work with the teams / team members involved to build out a plan for removing any presented blockers

  • Helping employees and stakeholders understand and enact Scrum and empirical product development;

What we're looking for:

  • 4+ years of experience leading scrum teams

  • 8+ years of experience in a scrum or project management role

  • Ability to analyze and think quickly to resolve conflict

  • Knowledgeable in techniques to fill in gaps in the scrum

  • Ability to help educate the organization on the Scrum Master role and Agile/Lean practices and methodology 

  • Experience with successful Agile techniques and experience making enhancements to existing procedures 

  • Ability to work with and lead a team

  • Strong communication, interpersonal and mentoring skills

  • Ability to adapt to a changing environment

  • Self-motivation and ability to stay focused in the middle of distraction

  • Fluent in written and verbal English

What we offer:

  • Competitive compensation & Benefits

  • 1 month Aguinaldo

  • Private Health insurance

  • Equity

  • 20 days holiday

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.