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Product Manager, Order & Pay

London, United Kingdom · Product

At SumUp, we're building a world where merchants can succeed while doing what they truly love. Our mission from day one is simple: give back to local merchants the joy to succeed, thanks to simple and innovative tools.

SumUp is a digital ecosystem dedicated to local entrepreneurs. Our range of solutions answers all our merchants' challenges; from reservations, through click and collect, deliveries and digital payment, to the management of their business thanks to intuitive and comprehensive financial analytics.

Your new team

Order & Pay is one of SumUp’s newest tribes, on a mission to create unique and efficient ways for consumers to buy goods and services, from QR-code-based pay-at-table solutions to large touchscreen kiosks. We're experimental and entrepreneurial, and we like to move fast, iterate frequently and are constantly looking for new ways to add value to our customers.

We’ve launched two new products this year and are showing massive growth, and are just getting started, join the ride 🚀

What you’ll do 🏃‍♀️

  • You’ll work closely with teammates across functions like design, engineering, data science, research, customer experience and product marketing to define, and execute on, a vision and roadmap for the multiple products owned and run by Order & Pay

  • Taking an active part in agile engineering ceremonies and continuing to push for the for a culture of innovation and delivery

  • Independently managing internal stakeholder communication across all levels of the business

  • Owning customer feature requests, interviews and product feedback and feeding this into the roadmap and product strategy

Your profile 🫵

  • Hands-on experience working as a product manager in a fast-paced company. You thrive in an environment where impact and velocity of execution are paramount.

  • You have led product decisions on a successful product from start to end - from concept to launch and from launching to scaling

  • You have clear, concise verbal and written communication skills at all levels; from detailed technical specs, up to stakeholder presentations

  • You're analytical. You drive action and experimental validation without getting stuck in analysis paralysis

  • Experience working on B2B products, with customers from small businesses to large enterprises

  • You’ve worked in a regulated environment before, and understand the importance of protecting data

Why you should join SumUp 🚀

  • Be part of a welcoming and international community of 2700+ people from over 50 nationalities across 12 global offices.

  • SumUp Corporate Pension Scheme (qualifying earnings)

  • Competitive Health Insurance Cover with Vitality (including optical, dental) 

  • Life Assurance cover with MetLife for 2 x your salary

  • Learning & development budget: €2000/employee/year

  • Babbel: unlimited access to the Babbel platform to learn up to 14 languages

  • SumUp Sessions: Confidential, accessible self-care. A mental health & wellbeing tool available to all employees through access to licensed psychotherapists

  • Fitness Matters: SumUp’s very own Fitness trainer with daily Zoom sessions. To focus on getting the heart rate up, leaving the desk for a while and having a great SumUp experience together!

  • We get together regularly for breakfasts, team events, office parties and sports

About SumUp 🌍

We believe in the everyday hero.

Small business owners are at the heart of all we do, so we're creating tools that help them run their businesses. With a founders mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

Job Application Tip 🤝

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.