About the opportunity
We are looking for professionals interested in turning data and information into business insights to help to improve our onboarding operations and who like to go beyond analyses by actually implementing data-driven solutions and process automations. If you enjoy learning and executing a multitude of different skills, such as analytics, modeling, coding, creating dashboards and reports, and like to build and improve processes, we’ll provide you with plenty of opportunities to do so, while being supported by our team.
Additionally, it is expected that you can continuously identify improvement opportunities in order to push projects that solve each necessity in the best cost-effective way. All of this should help those within the Onboarding team, but also actively help everyone on the expanded Latam Team.
Know more about the Onboarding team
As part of the Onboarding Team, you will play a key role in helping us to create the most frictionless/customer-oriented Onboarding process for our merchants. With a focus on both our activation and KYC journeys, we devise innovative ways of both maximizing our funnel conversion while complying with all legal requirements. On the Onboarding Team, we mix a unique characteristic where we make sure our processes comply with requirements from national and international regulators. Our vision of “always finding a way to make our merchants life's better” is reflected in our hunger to automate and re-invent processes.
We do this because we want to empower our merchants so that they can keep focusing on doing more of what they love.
As our Data Analyst - Onboarding, you will help us to:
Get insights about our daily onboarding process by deep dive in SumUp’s Data.
Create value to the onboarding area through the integration of insights, processes, conclusions and reports.
Continuously seek for opportunities in order to improve our operations and create new projects. Also automate processes by relying on strong data and coding skills to improve our merchant funnel conversion.
Support our many projects with different teams through analyzing and modeling data in order to test different initiatives.
Create dashboards to follow online operations on Tableau.
Generate ad-hoc reports and expose main conclusions to help in decision-making.
Help the other teams within SumUp Latam with Data and insights and decision making.
Connect and manage relationships with development teams around the world to find solutions to local market opportunities.
You will be a great fit for this position if you:
Have at least 2 years of experience working with data analysis/statistics, cleaning, transformation, modeling, reporting and creating dashboard and optimizing/automating processes. Preferably, in the financial industry.
Have experience with Excel, SQL and with an object-oriented programming language (ideally Python).
Have solid experience creating dashboards on BI softwares (ideally Tableau).
Have a good English proficiency level.
Have a testing mindset: you can create hypotheses and test them, and please feel free to give your own conclusions and recommendations.
Enjoy building end-to-end solutions to existing and new problems: you will analyze, create models and scripts, present your recommendations to stakeholders and implement them in our operation.
Why you should work at SumUp:
You’ll be part of a company that lives and breathes to empower small merchants around the world and a member of a truly global team that works with people from different parts of the world
You’ll have full autonomy to propose and implement changes that will up our game, as we work in flat hierarchies
Flexible hours - you make your own schedule and have freedom to align with the team if you want to work remotely or take a few days off
We believe in the everyday hero.
Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.
SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
SumUp will not accept unsolicited resumes from any source other than directly from a candidate.
Job Application Tip
We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.