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Analytics Engineer

Bogota, Bogota, Colombia · Operations

We believe in the everyday hero. Those who have the courage to follow their passion and who have the strength and determination to realise their dreams.

Small business owners are at the heart of all we do, so we're creating powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that small business owners can be successful doing what they love. 

We are looking for a new team member for our Risk and Fraud team! Our team focuses on detecting and preventing financial, legal, and reputational fraud using advanced analytics tools. The team consists of two sub-areas, OPS and Analytics. OPS is responsible for detecting and managing fraud cases, while Analytics plays a role as a data enabler and executes high-impact projects for the area.This role will be primarily focused on the Analytics area, with a specific emphasis on our databases (data enabler), and executing high-impact projects related to automation. The main goal will be to generate impact on our main objectives, such as reducing chargebacks and friction, working closely with our Analytics Analyst III to receive guidance and collaborate towards a common direction.

About the team

We are LATAM, responsible for Chile, Peru, and Colombia, with 2 team members working from CO and 3 from Chile. As an anti-fraud team, our focus is always on the business, aiming to minimize friction subject to healthy levels of fraud that allow us to maintain successful operations. This particular role belongs to the Analytics team but will be in constant communication with the OPS team, looking for ways to improve current processes or create new ones that help us improve results or optimize processes by saving time.As Risk and Fraud LATAM, we have a close relationship with the team in Brazil, who have a higher volume of transactions and a large team with whom we must continue to work together to take advantage of these synergies. Additionally, we are in weekly contact with the European and global teams, with whom we work along to develop products that include LATAM. These relationships are very important, as all these countries have already gone through many of the products we will be incorporating, so there is a lot of learning from which we can leverage.

As our Analytics Engineer R&F, you will help us to:

  • Maintain and improve the data models used for fraud detection.

  • Lead the technical development of OPS automation projects (Bots, API’s, data integrations).

  • Maintain and improve the decline strategy, rule creation and analysis of true positive rates to maintain a healthy operation by balancing friction and chargeback rates.

  • Work on high value projects along with global teams, specially with BR market.

  • Create value through the generation of insights, processes, conclusions and reports, based on deep dive data analysis.

  • Work along with R&F analytics team to create an issuer decline strategy (virtual card transactions).

You will be a great fit for this position if you:

  • Have at least 2 years of experience working with data analysis/statistics, cleaning, transformation, modeling, reporting and optimizing/automating processes. Preferably, in the financial/payments industry.

  • SQL and Python (knowledge in pandas and web scraping/bots tools is mandatory).

  • Interest in developing a business vision that allows to identify needs and solutions proactively and independently.

  • Attention to detail to ensure the accuracy and reliability of data and automation processes

  • Enjoy building end-to-end solutions to existing and new problems with focus on the outcome: you will analyze, create models and scripts, present your recommendations to stakeholders and implement them in our operation.

  • Speak english fluently or you feel comfortable having meetings.

You will be an excellent fit for this position if you:

  • Have automated pipelines using Airflow

  • Have developed data models using DBT

  • Have worked with Cloud platforms like AWS, GCP, Microsoft Azure

  • Experience in Analytics at Risk/Payments Industry

Why you should work at SumUp:

  • You’ll be part of a company that lives and breathes to empower small merchants around the world and a member of a truly global team that works with people from different parts of the world

  • You’ll have full autonomy to propose and implement changes that will up our game, as we work in flat hierarchies

  • Sumup Values:

  • We Care: Support for local communities and disadvantaged groups.

  • Team First: Attract, retain, and develop diverse talents.

  • Founders Mentality: Helping minorities to thrive; supporting entrepreneurs.

  • SumUp's vision is to become a leading D&I company that strengthens the societies in which we live and serve. SumUp aims to become a leading global employer for women, LGBTQ+, people from different nationalities and ethnicities, and to be inclusive of people with different abilities and throughout their lives.

About SumUp

We believe in the everyday hero.

Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love. 

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.