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Product Quality & Data Specialist

Berlin, Germany · Supply Chain

About the role

As a Product Quality & Data Specialist you will join the Supply Chain and Logistics team part of the broader Hardware team.

You will be responsible for supervising the Quality Policy of our proprietary products. 

To be successful in this role you should have excellent communication skills - you will be working with multiple suppliers and warehouses. You are also someone who is very detail oriented and knows what constitutes good quality. 

About the team

You have probably used our card readers to buy a cappuccino or pay your hairdresser already. In Hardware, we are passionate about creating these beautifully designed card payment devices and accessories that enable our merchants to start, run, and grow their own businesses. In doing so, we deal with a diverse range of engineering topics - industrial and electronic design, embedded systems, all the way to mobile apps and backend services.

We believe in open communication and constant learning over strict rules. If you're looking for the chance to innovate and help millions of small independent merchants succeed - join us!

Curious to know how it feels working in the Hardware team? Check



What you’ll do:

Product Quality:

  • Verify good manufacturing practices at our suppliers

  • Conduct Product Audits through QA flying control in the production lines

  • Conduct Good Received Audits and Out of Box audit verification for proper Quality assurance of our products before shipping to our local warehouses

  • Check the outgoing products through MIL-STD-109C for respective shipment acceptance or rejection

  • Conduct QA Audit at our suppliers & warehouses

  • Create & Update WI/Visual Help/Procedures/8D Reports

  • Monitor the quality indicators and act accordingly for improvement and Preparing reports by collecting, analyzing and summarizing data

  • Lead any complaint or 8D report from suppliers and customers

  • Ensuring that products adhere to quality standards

  • Training and managing the quality control inspectors

Data Manager:

  • Create/Edit/Maintain the Bill of Materials, Specifications, Drawings, Costs, for all the projects in the PDM system;

  • Work closely with the Hardware & Software Team in order to ensure the accuracy of the PDM system;

  • Keep the process of changes under control.

  • Manage Engineering Change Notification to supplier

You’ll be great for this position if:

  • You’ve experience working in the manufacturing domain, preferably Quality role

  • You’ve proven track record of managing product quality issues - from

    rejection, analyzing PPM, to following 8D reports for solving the issue

  • You’ve experience in a regulated industry ( e.g. automotive or electronics industry)

  • You're able to travel 1-2 time per month to our suppliers

Nice to have:

  • You’ve experience with ISO9001 and IATF16949

  • You’ve experience working with Bill Of Materials

Why you should join SumUp 

  • Opportunity to work with a truly global, multicultural team (we are 3000+ people from 60+ countries, spread across 3 continents).

  • 28 days’ paid leave

  • Competitive salary package and virtual stock option programme

  • Flexible working hours

  • Learning & development budget for attending conferences and external training

  • SumUp Corporate Pension Scheme

  • Wellness benefits: in-house fitness classes with Fitness Matters, in-house Yoga teacher, gym in the office, football & running teams, subsidised Urban Sports Club

  • A lot of other cool benefits such as Bike leasing, Subsidised Public Transport Card, Language Learning platform/courses, Kita placement assistance, relocation assistance, 2x per week subsidised office lunches, and a brand new beautiful place to work in the heart of Berlin

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.