Location: Berlin (On-site)

At SumUp, we are motivated by the purpose of leveling the playing field for small businesses. We empower small business owners by creating simple and affordable tools to manage payments, finance and customer relationships. 

We are a passionate team that thrives on human connection, autonomy and the desire to constantly learn. We are guided by our values ‘Founder’s Mentality’, ‘Team First’ and ‘We Care’. We want to build an enduring organization that is people-positive, disciplined and that constantly innovates from within. Agility is the essence of an enduring organization and we strive to create an organization that fosters it.

As we continue our investment in building outstanding tools for small businesses, the SumUp team is seeking an experienced Vice President, Product for our Hardware Tribe to contribute towards building an enduring organization and strengthen one of SumUp’s core pillars and flagship products. Our hardware products are owned by millions of merchants in 36 markets and are used every day by millions upon millions of consumers. In this role, you’ll have the opportunity to take SumUp’s hardware portfolio and brand recognition to the next level. 

You will oversee every stage of the product management lifecycle – from ideation and design to manufacturing and launch. You will also define how the teams grow and how we scale our ability to create new products from scratch. You will enable us to build upon the successes we achieved while helping us to strengthen our product development culture, capabilities and the health of the team. As a key member of the global Product leadership team, you will also contribute to SumUp’s overall strategic planning to support our future growth. With the large majority of the 100+ members (across all functions) of the Hardware Tribe based largely in our Berlin office, you will have the greatest impact in your role by being based full-time in Berlin as well.

This role is a high impact, critical position that will tackle a wide variety of topics and opportunities at a quick pace and on a truly global scale. You will use your strategic thinking and original mindset, as well as immense drive, to help strategize and innovate within the team that is responsible for SumUp’s Hardware product function as part of a fast paced and rapidly scaling organization. As an inspirational Servant Leader, you welcome and expect outstanding performance from every member of the team. You love creative solutions and enjoy a vibrant and dynamic working environment. Your passion will not only inspire the Hardware tribe but will influence our people globally.

Sounds like a match? Let’s talk and see what we can come up with together!

What you’ll do

  • Shape and execute a unified Product vision and strategy for Hardware and drive the Hardware product roadmap: You turn product vision and strategy into well-articulated product requirements, using qualitative and quantitative data effectively to inform product direction and prioritization and deliver a consistent, world class experience for our merchants around the world. 

  • Collaborate closely with the Hardware Tribe leadership team: Help define the broader business strategy, coach your colleagues on Product Management and challenge decisions from a Product perspective.

  • Empower and enable world-class Product teams: Attract, mentor, coach and develop Product Managers and be an authority alongside already very experienced team members. You will regularly assess the capabilities of teams and promote best in class Product Management practices.

  • Partner effectively with internal stakeholders in Product and Market functions across the organization and manage relationships with key external stakeholders.

You’ll be great for this role if 

We believe that no one is the finished article, however, meeting the following criteria would be important for this role

  • You have a deep understanding of the product development lifecycle and best practices for effective Product Management and can advocate for them both in the Tribe and the broader organization

  • You have a proven track record of leading highly effective Product teams (with 10+ members) with a strong focus on delivery in fast-paced, interconnected, multi-product companies and distributed or service-based systems. You strive to build a culture of customer centricity and a strong Product mindset based on strong cooperation and innovation

  • You can demonstrate that you have mastered different leadership styles and know how to use situational awareness to keep your team moving forward in even the most complex situations. Your exceptional communication skills enable you to guide cross-functional and globally distributed teams and you know how to achieve success and buy in through influencing and collaborating with a broad range of internal and external stakeholders

  • Ideally, you have a deep understanding of the FinTech and/ or Hardware domain and issues faced by SumUp’s merchants

Why you should join SumUp

  • We’re a global and growing team of 3000+ people from 92+ nationalities, spread across 4 continents

  • You can truly create your own path here, make an impact, and help us shape the future for small businesses globally

  • We offer a competitive compensation package and paid leave and you will have access to the SumUp Sabbatical, our Employee assistance programme for mental health as well as Fitness and language learning offers

  • We get together regularly for breakfasts, team events, office parties, and sports

  • You’ll receive a budget for your professional and personal development, attending conferences and external training

  • We offer visa and relocation support for you, your family, and even your pets

About Sumup  

We believe in the everyday hero. 

Small business owners are at the heart of all we do, so we're creating tools that help them run their businesses. With a founder’s mentality and a 'team-first attitude, our diverse teams across Europe, South America, and the United States work together to ensure that the small business owners we partner with can be successful doing what they love. 

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.