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Head of SumUp University

Berlin, Germany · People & Culture

Our passion at SumUp is championing small businesses. We believe in creating technology that is flexible, fair, affordable and easy to use. Every day millions of people around the world dream of starting their businesses. We strive to help them to do this. We are a team of 3000 people in 20 offices prioritizing SumUp’s values and purpose by creating opportunities to share ideas and learn from each other. We believe turning our vision into reality requires an alignment in the overall organization on how we work together besides our strategy and goal.

In this context, we are looking for a Head of SumUp University who will be helping us create a learning organization by designing and implementing learning concepts and programs globally for SumUp. This person will be reporting to our Chief People Officer and have a team of three learning and development specialists. 

SumUp is an office-first company and the Head of University will be based in our beautiful Berlin office which is also our main hub in Europe. 

What you’ll do

  • Design and execute a learning curriculum and training sessions that are aligned with our organisational objectives and values

  • Actively participate in the development of multi-faceted learning methodologies, including onsite workshops, e-learning, on-the-job and social learning programs

  • Keep the SumUppers motivated and engaged to participate in learning initiatives

  • Recruit potential trainers from within SumUp and enable them to become better trainers

  • Identify the right third parties to partner with in executing the learning programs

  • Assess the impact of learning initiatives through clear metrics and feedback mechanisms and improve the programs continuously

  • Refine and implement the program for SumUp Leads aims at nurturing leadership skills and behaviours across different levels of the organisation

You’ll be great for this position if

  • You have strong experience in instructional design and developing learning programs.

  • You’re an excellent writer, presenter and communicator.

  • You have strong project management experience and a deep understanding of adult learning principles.

  • You’re data-driven and able to assess the effectiveness of programs based on metrics.  

  • You’re experienced in building learning organizations and developing content.

  • You're a people leader, developing your team members, and collaborating effectively with various indirect teams.

  • Ideally, you have experience working in complex and decentralized international organizations.

Why you should join SumUp

  • You can truly create your path here and help us shape the future for small merchants and consumers.

  • You’ll receive a budget for your individual development, attending conferences, and external training. 

  • You will have access to our Employee Referral and Employee assistance program for mental health and language learning benefits.

  • We offer a free language and subsidized Urban Sports Club membership, and other great benefits.


Be empowered to do more that matters.

At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 36 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.

Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify. 

SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited.

Explore career opportunities with us and join a team driven by collaboration, innovation, and a shared vision of creating a world where everyone can build a thriving business. Discover more about our vibrant and inclusive work culture and how we work on our careers website, and follow our journey on LinkedIn and Instagram.

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.