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Senior Technical Product Manager - DevOps/SRE

Berlin, Germany · Engineering

The Team

The Platform Tribe’s mission is to “enable SumUppers to build, run and communicate innovative and cohesive products & services - globally, at scale”. We’re focused on empowering SumUppers with tools to accelerate the development and engagement of our customer-facing products.

As a Senior T**echnical Product Manager - DevOps/SRE** in the Platform Tribe, you'll lead the product vision, strategy and roadmap for our DevOps and SRE teams. Collectively you own parts of SumUp's core infrastructure, and are responsible for building and maintaining reliable, secure, and simple-to-use tools that empower engineers across SumUp. The technologies we use includes AWS Cloud Infrastructure, Terraform (for API-defined resources) and Kubernetes.

What you’ll do:

  • Collaborate with internal stakeholders to understand their needs and pain points, and how they tie in to our wider company objectives, to inform product decisions and priorities.

  • Establish and measure key product metrics to track the success and impact of the Platform team's products and services.

  • Drive adoption of the DevOps Platform team's products and services through effective marketing, communication, and education to internal customers, leveraging the expertise of the Engineering Managers and other Agile Coaches to drive engagement and ownership.

  • Develop and maintain a deep understanding of the technical landscape, trends, and best practices in operations, site reliability engineering, and developer experience that impact internal customers.

  • In all of the above, develop means to track and control operating and development costs.

You’ll be great for this role if you have

  • Strong technical acumen and experience working with complex technology products and services, with a focus on operations engineering, site-reliability engineering, and developer experience.

  • Strong leadership and collaboration skills, with a proven ability to work effectively with cross-functional teams and stakeholders.

  • Excellent written and verbal communication and interpersonal skills in English, communicating effectively with both technical and non-technical stakeholders.

  • Strong analytical and problem-solving skills, using data to inform decision-making and prioritisation.

The ideal candidate has a deep understanding of both technology and business needs, with the ability to lead cross-functional teams and collaborate effectively with internal stakeholders.

Why you should join SumUp:

🌍  We are open to remote work (+/- 1 hour of CET timezone), hybrid or on-site in Berlin just let us know what works for you.

📚  A dedicated annual L&D budget for attending conferences and/or advancing your career through further education

🚀  Enrolment onto our virtual stock options program - you will own a stake in SumUp’s future success. 

👩🏼‍💻  The opportunity to work on large scale FinTech products used by millions of businesses around the world

💶  A corporate pension scheme where we match up to 20% of your contributions

🚵🏾‍♂️  Numerous other benefits such as Urban Sports Club subsidy, Kita placement assistance if living in Berlin, relocation assistance, subsidised office lunches.

About us:

SumUp is a leading financial technology company, founded in 2012 with the goal of empowering small businesses around the globe. We’re the financial partner of choice for more than 4 million merchants in over 35 markets. We collectively build, plan and fine-tune the technology that drives SumUp and empowers small businesses around the world.

We believe in the everyday hero. Those who have the courage to follow their passion and who have the strength and determination to realise their dreams. Small business owners are at the heart of all we do, so we're creating powerful, easy-to-use financial solutions to help them run their business. With a founders mentality and a 'team-first attitude' our diverse teams across Europe, South America, and the United States work together to ensure that small business owners can be successful doing what they love.

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by Company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.